Last Updated: May 2026
About Us
This website provides information and access to Everyday Self Care For Tweens by Reena Baumann.
By accessing this website, purchasing our products, downloading materials, or using any content provided through this website, you agree to these Terms of Service and Refund Policy.
If you do not agree with these terms, please do not use this website or purchase our products.
Refund Policy
Digital Products
Due to the digital nature of our products and the immediate access provided upon purchase, all digital product sales are generally final and refunds are not available.
However, nothing in this policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
If a digital product is faulty, not as described, or fails to meet consumer guarantees under Australian Consumer Law, you may be entitled to a remedy, including a repair, replacement, or refund where applicable.
For assistance, please contact us using the details provided on this website.
Printed Books
If you receive a printed book that is damaged, defective, or incorrect, please contact us within 14 days of delivery with details of the issue and, where applicable, photographs of the product.
Where required under Australian Consumer Law, we will provide an appropriate remedy, which may include a replacement, refund, or other remedy as required by law.
We do not provide refunds or exchanges for change of mind purchases.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Chargebacks and Payment Disputes
By purchasing our products, you agree to contact us first if you experience any issues with your order.
Unauthorised chargebacks or payment disputes initiated without first attempting to resolve the matter directly with us may be considered a breach of these terms.
Educational Purpose Disclaimer
Everyday Self Care For Tweens is provided for educational and informational purposes only.
The book contains general wellbeing, self-care, mindfulness, confidence-building, and personal development information intended to support young people and their families.
Parents, guardians, and educators are encouraged to use their own judgement when determining the suitability of the content for individual children.
The content is not medical, psychological, psychiatric, therapeutic, legal, or professional advice and should not be relied upon as a substitute for advice from qualified professionals.
If you have concerns regarding a child’s mental health, physical health, wellbeing, or development, you should seek advice from an appropriately qualified healthcare or education professional.
No Guarantee of Results
Every reader is different.
While the book is designed to encourage positive wellbeing habits, confidence, resilience, self-awareness, and self-care practices, individual outcomes will vary.
We do not guarantee any specific results, achievements, behavioural changes, academic outcomes, emotional outcomes, or personal development outcomes from reading or using the materials.
Limitation of Liability
To the maximum extent permitted by law, Reena Baumann and the operators of this website are not liable for any direct, indirect, incidental, consequential, or special loss, damage, or expense arising from the use of, or reliance on, the information, products, or materials provided through this website.
Nothing in these terms excludes any rights or remedies that cannot be excluded under Australian law.
Intellectual Property
All content on this website, including text, graphics, images, book content, downloadable materials, branding, and other materials, is protected by copyright and intellectual property laws.
Unless otherwise permitted by law, you may not:
- Copy, reproduce, distribute, republish, sell, or modify any content.
- Share purchased digital products with others.
- Upload or distribute digital products online.
- Use the content for commercial purposes without written permission.
All rights in the book, website content, and related materials are reserved by Reena Baumann.
Website Content
We make reasonable efforts to ensure information on this website is accurate and current. However, we do not guarantee that all information will always be complete, accurate, or up to date.
We may update website content, products, and pricing at any time without notice.
Governing Law
These Terms of Service and Refund Policy are governed by the laws of Australia and the State of Melbourne.
Any disputes arising in connection with these terms shall be subject to the jurisdiction of the Australian courts.
Contact
If you have questions regarding these Terms of Service and Refund Policy, please contact us through the contact information provided on this website.